Program Terms and Conditions

Please note that all prices are inclusive of GST.

Program: the Organisers reserve the right to change the program for the event at any time. Every effort will be made to ensure a program of equivalent standard.

Registration and Payment: the Organisers reserve the right to decline a registration received after the closing date or if the maximum number of registrations for the event has been exceeded.  Payment in full is required by the event date. Registrations received after the closing date may incur a late fee.

Cancellation policy: cancellations must be received in writing. The Organisers will refund the registration fee subject to the deduction of amounts attributable to the participant’s share of liabilities to venues, caterers and other suppliers with which the Organisers have contracted.

Substitutions: should a registrant be unable to attend, they may with the agreement of the Organisers send one substitute in their place. The Organisers must be notified of all substitutions prior to the event.

Invoices: Invoices must be paid within 14 days or by the registration closing date (whichever comes first) in order to guarantee the registration. If payment is not made prior to the registration closing date and the event reaches capacity, your place is not guaranteed and may be offered to those on the waiting list.

Insurance: participants are advised to obtain their own insurance to cover all risks including (but not limited to) costs of travel, accommodation, conference registration, injury/death, health and medical expenses, personal property and all other risks. The Organisers will not be held liable for claims under any circumstances.

Cancellation or delay of event: the Organisers will not be liable for delay or failure to organise the event if such delay is due to strike, labour dispute, weather conditions or any other cause beyond their reasonable control.

Privacy policy: the Organisers support the Privacy Principles contained in the Privacy Act 1988. The Organisers collect and store personal information for the purposes of providing education and training programs, and improving and promoting products and services.